Bilingual Receptionist

The purpose of this position is to operate a multiline telephone system to answer incoming calls for multiple companies and directs callers to appropriate personnel. (bilingual Spanish/English a must).

  • Retrieves messages from voice mail and forwards to appropriate personnel.
  • Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
  • Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
  • Answers questions about organization and provides callers with address, directions, and other information.
  • Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
  • Monitors visitor access.

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Education and/or Experience

High school diploma or general education degree (GED); and six months of related experience and/or training; or equivalent combination of education and experience.

Language Skills

Must be bilingual and have the ability to read and comprehend simple instructions, short correspondence, and memos in both English and Spanish. Ability to write simple correspondence.

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