Bilingual Receptionist

The purpose of this position is to operate a multiline telephone system to answer incoming calls for multiple companies and directs callers to appropriate personnel. (bilingual Spanish/English a must).

• Retrieves messages from voice mail and forwards to appropriate personnel.
• Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
• Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Answers questions about organization and provides callers with address, directions, and other information.
• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Monitors visitor access.